Thank you for your recent purchase of an exclusive Perpetual Flame, spiral candle! We care greatly about your satisfaction & strive to bring you beautiful, quality products. If there were any problems with your order please contact us at firstname.lastname@example.org so we can resolve this issue to your satisfaction immediately! Please take a moment to leave us a customer rating/review. Thank you so much for your time & purchase. Bright Blessings to you! )O(
-Janine Mills-Owner at Perpetual Flame.